Returns & Exchanges
At Oasis, we want you to be completely satisfied with your purchase. If your new fashion find isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed once the items reach our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing